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Suite 33, 6 Meridian Place
Bella Vista, NSW, 2153
P: (+61) 02 8006 7100
E: mail@userintelligence.com.au
Follow us on Twitter @useroptimised

Payments are made to your PayPal account using this email address.

Please check to ensure the address is linked to your account as we do not pay via any other method.

We will not share you infromation at any time.

Privacy Policy

Privacy Policy

We understand that your privacy is of the utmost importance to you. User Intelligence is committed to protecting the privacy and confidential information of those who register with us and utilise our services.

Website usage

The information we collect about you depends on how you use our website. We only collect your personal information from our website if you submit your details using one of the links or forms from the site. The information collected is limited to the detail you enter within the form, your email address and the contents of any message you may send to us.

Anyone using UserIntelligence.com.au warrants that they are 15 years of age or older. We do not intend to collect personally identifying information from anyone under the age of 15. If you are under the age of 15 we ask that you do not use this web service.

Use & disclosure

We will not use or disclose your information for a purpose unrelated to the products or services we provide to you or for any other purpose outside your reasonable expectations unless: 1. we are required or authorised to do so by law; 2. or you have consented to us disclosing the information which we hold about you. We only use your personal information for such purposes as: servicing our relationship with you, internal accounting and administration, regulatory reporting and compliance, assisting us to identify and inform you about other products or services which we offer that may be of interest to you.

Cookies

When you visit UserIntelligence.com.au we may store information about your web session and assign you one or more 'cookies'. Your browser will store these cookies on your computer in a small text file. For example, when you decide to login as a UserIntelligence.com.au tester, we store encrypted information in your browser so you don't have to login on every page. Permanent cookie files remain on your computer's hard drive until you delete them manually using your browser or operating system software. You can enable your browser to refuse cookies, but doing so may disable access to some services and tools that we offer.

Third parties

To provide our products and services to you in the most cost effective and efficient way, we may need to utilise the services of third parties for example: data processing/storage providers, computer and information systems consultants and contractors. In addition, you may have been introduced to us by a third party in which case that third party introducer will also have access to your information. Any third party that we use to assist us in providing products and services to you will be restricted from using your personal information other than for the specific purpose for which we supply it. As we take our obligation to protect your personal information very seriously we make every effort to deal with third parties who share and demonstrate this same attitude.

Quality, access & correction

It is essential that information is correct. We make every effort to ensure that your personal and company information is accurate and up-to-date whenever we collect or use it. To assist us with this, you should update those details using the relevant forms or let us know if you find that current personal information we hold about you is inaccurate, incomplete or out-of-date. We will use all reasonable efforts to correct the information.

Security

We will reasonably safeguard your personal information. This includes taking all reasonable measures to protect your personal information from misuse, loss, unauthorised access, modification and disclosure, both internally and externally. We may store your personal information in hardcopy documents or electronically on our computer systems.

Changes to our Privacy Policy

From time to time we may make changes to our Privacy Policy. We will publish those changes on this web site. If there are material changes to this statement on how User Intelligence will use your personal information, we will publish these changes prior to implementing them. If you use our website after we publish these changes, this indicates your acceptance of them.

Your demographic information is used to match you to relevant wesbite testing opportunities.

Your information is kept secure and is only used in an anonymous and aggregate fashion

Your test includes....

Narrated video

A narrated screencast of each user tester as they navigate your site.

Written Reports

Individual written answers from each user tester to the questions that matter.

Survey Results

Aggregated usability metrics that visually highlight how well your site performs.

These are the tasks you would like the user to complete on your website.

The tasks should be specific and take no longer than 10 minutes to complete.

See Sample

Have specific questions you'd like to ask?

Click here to select a Litmus or Pro test to get editable questions and usability metrics.

These are the questions that user testers answer after their website visit.

To change the questions simply click in the relevant box and type your own question

Only user testers that meet your criteria will be utilised.

Using broader criteria will give you a wider sample of results in a faster time.

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Details

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Company

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Support

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  • Contact Support
  • Optimisation Services

Get in touch

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