The best results come from testing with approximately 5 user testers. Zero users give you zero insights. Testing with 3 users will uncover the majority of issues and at 5 users you will have likely discovered over 80% of the usability problems with your website. Thereafter new insights begin to diminish with each additional user. Our most popular usability test is the Litmus Test - with 5 user testers. You'll get the website feedback you need to make the major improvements in your site.
Get started today with the Pro Test.
It's simple really. Each test type comes with more extensive testing metrics. You pay for each user tester to complete your test. The Impression Test uses a mandatory 3 testers for a single price of $129. The other tests vary and are priced per tester, starting from $39 ea.
Unhappy customers aren't worth any amount of money to us. So, if you feel we have not performed as we've promised we'll happily perform the test again or refund you the money. See more here.
Currently we accept Visa, Mastercard, and American Express. We do not accept PayPal. At this time we only accept payments online so we will not be able to accept a purchase order, invoice you, or take an order over the phone.
You will receive a narrated screencast of each user's screen as they test your website. You see their mouse movements, screen scrolling and click behaviour. You also receive written feedback to your questions as well as more advanced usability metrics.
The standard user questions are the most popular questions asked by our customers. In all but the Impression Test these questions are customisable to suit your needs.
The standard usability metrics are the most popular ratings questions asked by our customers. The Pro Test gives the capability of customising the ratings questions.